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P.R.C.E. LTD. PRIVACY POLICY


P.R.C.E. LTD. (hereinafter referred to as "we", "us", or "P.R.C.E.") respects and protects your privacy. To help you fully understand how we collect, process, use, transfer, and protect your personal data through the https://orbiter.coffee/en website, please read the following Privacy Policy carefully.
 

What Personal Data We Collect


We only collect basic personal data provided by you and technical information generated when you use this website. This information may include, but is not limited to:
  • Identification: Name, contact information (such as email address and phone number), and address.
  • Technical Data: When you visit this website, we automatically collect your IP address, browser type, operating system, access time, and clickstream data through cookies or similar technologies to optimize your user experience.
  • Service Information: Other necessary information related to product repairs, warranty registration, or inquiries.
We do not collect any sensitive information as defined by law (such as medical records, genetics, sex life, health examinations, and criminal records) unless necessary for service provision and with your explicit consent.
 

Why We Need Your Personal Data


We collect personal data to provide the following services:
  • Product troubleshooting, maintenance services, and after-sales support.
  • Warranty inquiries and contract management.
  • Product purchase, shipping, logistics tracking, and registration.
  • Event participation (such as contests, lucky draws, Q&A, or exhibition updates).
  • Product promotions, discount notifications, and market analysis.
  • Providing personalized content and services that may interest you.
We commit not to use your personal data for purposes other than those stated above.
 

Consent and Unsubscription


After you consent to receive our promotional and product updates, we may send relevant content via the email address you provided. You may withdraw your consent at any time through the website settings page or by clicking the "Unsubscribe" link at the bottom of our emails.
 

Social Media Login


If you use a third-party social media account (such as Facebook, Google, Apple, WeChat, TikTok, Instagram, etc.) to log in or register for our services, you authorize us to collect the basic public profile information of that account (such as username and email). We are not responsible for the privacy practices of third-party platforms and recommend that you review their respective policies.
Information Sharing with Third Parties
To provide high-quality services, we may share your personal data with the following types of third parties:
  1. Service Providers: Such as logistics companies, payment gateways, cloud storage providers, and customer service systems.
  2. Legal Requirements: When disclosure is required by law (such as cooperating with government investigations or judicial requests).
We require all third-party service providers to strictly comply with information security requirements and not use your information for unauthorized purposes.
 

How We Store and Protect Your Personal Data

 
  • Storage Location: Your personal information will be stored on secure servers.
  • Retention Period: Unless otherwise required by law, we will retain your personal information for 5 years after your last use of our services. After this period or once the purpose of service ceases to exist, we will securely delete or anonymize the data.
 
 

Your Rights


In accordance with the Personal Data Protection Act, you have the following rights regarding your personal data:
  1. To inquire, review, or request a copy.
  2. To supplement or correct.
  3. To request cessation of collection, processing, or use.
  4. To request deletion of your personal account or data. To exercise these rights, please contact us via the email address below.
 

Protection of Minors


Our services are not directed at minors under the age of 14. If we discover that we have collected information from a minor without parental or guardian consent, we will take immediate action to delete it.
 

Amendments to the Privacy Policy


We may update this Privacy Policy from time to time. The latest version will be posted on https://orbiter.coffee/en and will be effective from the date of publication. Your continued use of this website after any revision constitutes your acceptance of the updated content.
 

Contact Us


If you have any questions about this policy or need to handle personal data rights, please contact us at:
  • Email: mk@theprce.com



 


 
 

Terms of Service


These Terms of Service describe your rights and responsibilities when using the https://orbiter.coffee/en website provided by Professional Coffee Equipment Co., Ltd. and its affiliates or subsidiaries (hereinafter collectively referred to as "we," "us," or "the Company").
 

Ownership


This website (hereinafter referred to as "the Website") is established and owned by Professional Coffee Equipment Co., Ltd. (hereinafter referred to as "the Company") to provide specific information and services.
 

Agreement to Terms of Use


By using the Website, you (the "User") agree to these Terms of Service. If you are under 18 years of age, you must use this Website under the supervision of a legal representative (such as a parent or guardian). If you or your legal representative do not agree to any provision of these terms, please immediately cease using the information or services on the Website.
 

Copyright and Intellectual Property Rights


All information and services provided on this Website (including but not limited to text, software, music, audio, video, images, animations, website layout, typography, and other forms of information) are the property of the Company and its respective rights holders, protected by the Copyright Act of the Republic of China (Taiwan) and related international laws. Without prior written authorization from the Company, no individual or organization may reproduce, distribute, modify, edit, publicly transmit, reprint, lease, sell, or otherwise illegally utilize the aforementioned information.
 

Software License Terms


Any software downloads and/or installations provided through the Website are subject to the applicable End User License Agreement (EULA). If you do not agree to any terms of the license agreement, do not download, install, or use the software. Modification, reverse engineering, decompiling, or disassembling the software is strictly prohibited.
 

User Conduct


Users accessing or using the services provided by the Website shall comply with applicable laws and regulations and shall not engage in the following:
  1. Using the information or services of the Website for any illegal activities.
  2. Interfering with or disrupting the normal operation of the Website.
  3. Publishing misleading or false promotional information without authorization.
  4. Transmitting information that is illegal, infringing, improper, or contrary to public order and good morals.
The Company reserves the right to delete any non-compliant or inappropriate content.
 

Personal Data Protection


The Company uses users' personal information in accordance with its "Privacy Policy" and commits not to disclose user information without legal consent, except:
  1. When necessary to provide the service.
  2. In accordance with laws and regulations.
  3. At the request of judicial, police, or authorized investigative authorities.
The Company will not sell or illegally provide users' personal information to third parties.
 

Account, Password, and Security


To use certain services on the Website, you may need to register an account and set a password, for which you are responsible for maintaining confidentiality. Any loss caused by the leakage of your account or password shall be borne by you. The Company reserves the right to suspend or terminate services if an account is found to be compromised or misused.
 

User-Generated Content


You grant the Company a non-exclusive, worldwide, irrevocable, and royalty-free right to use, for marketing or promotional purposes, any content you provide to the Website. You shall ensure that the uploaded content does not infringe upon the rights of any third party.
 

Disclaimer


Information on this Website is provided on an "as-is" basis. The Company does not guarantee its accuracy, completeness, or suitability. The Company shall not be held liable for any direct or indirect losses resulting from the use of the information or services on this Website.
 

Governing Law and Jurisdiction


The interpretation and application of these Terms of Service shall be governed by the laws of the Republic of China (Taiwan). Any disputes arising from these Terms of Service shall be resolved through friendly negotiation. If negotiation fails, both parties agree to submit to the Taiwan Taipei District Court as the court of first instance.
 

Revisions to Terms


The Company reserves the right to update these Terms of Service at any time. Updated content shall take effect immediately upon being posted on the Website.

 
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